Hindbag

<p id="isPasted"><span style="font-size: 16px;">&#x1F4E5; Returns abroad cost &#x20AC;6 and are only accepted from the following countries :</span></p><ul><li style="font-size: 16px;">Germany</li><li style="font-size: 16px;">Spain</li><li style="font-size: 16px;">Luxembourg</li><li style="font-size: 16px;">Portugal</li><li style="font-size: 16px;">Netherlands</li><li style="font-size: 16px;">Italy</li><li style="font-size: 16px;">Austria</li></ul>

From abroad, you are always responsible for the cost of your return.

Costs of returning abroad

💸 Returns & refunds

€ Return postage

Dates 📆

On-site withdrawals 🛍

Exchange and refund 🔁

Parisian shop closed for renovation 🚧

How to modify or cancel your order

🚨 Modify or cancel my order

🚚 Home and relay point delivery

🛒 Pick up in shop

⌛️ Longer delivery times

🚚 Delivery and pick-up in shop

How can I track my order ?

My order has still not been dispatched

My parcel is blocked, tracking is no longer available

My parcel says delivered but I haven't received anything

🚚 My order has not yet been delivered

My order arrived incomplete

I received an incorrect article

I have received a faulty product

Where can I find the invoice for my order?

📬 My order has been delivered

📦 My order

Online payments

💳 Accepted payment methods

I've changed my mind and would like to return my product

I would like to exchange my product

🔙 Return my order

Return costs in France

Cost of return of a defective or wrong product

Refunds for returns to our site

Refunds for returns to Hindbag shops

💳 Refunds

How do I clean my product?

🫧 Maintaining your product

I bought my product on hindbag.fr/en or in a Hindbag shop less than a year ago.

I bought my product from a Hindbag dealer less than a year ago.

I bought my product on hindbag.fr/en, in a Hindbag shop or from a retailer more than a year ago

Costs of returning abroadUpdated 2 months ago