Hindbag

&#x1F49A; The loyalty club allows you to collect points to generate rewards. There are various ways for you to accumulate points : &#xA0;<ul><li style="font-size: 16px;">You can carry out missions that will earn you points</li><li style="font-size: 16px;">When you place an order, you earn 2 points per euro spent.</li></ul> Note : When you place an order, it can take up to 15 days for the points to be credited to your loyalty account.&#xA0;

💚 There are several ways to collect points.

How do I collect points?

💚 Loyalty club

Dates 📆

On-site withdrawals 🛍

Exchange and refund 🔁

Parisian shop closed for renovation 🚧

How to modify or cancel your order

🚨 Modify or cancel my order

🚚 Home and relay point delivery

🛒 Pick up in shop

⌛️ Longer delivery times

🚚 Delivery and pick-up in shop

How can I track my order ?

My order has still not been dispatched

My parcel is blocked, tracking is no longer available

My parcel says delivered but I haven't received anything

🚚 My order has not yet been delivered

My order arrived incomplete

I received an incorrect article

I have received a faulty product

Where can I find the invoice for my order?

📬 My order has been delivered

📦 My order

Online payments

💳 Accepted payment methods

I've changed my mind and would like to return my product

I would like to exchange my product

🔙 Return my order

Return costs in France

Costs of returning abroad

Cost of return of a defective or wrong product

€ Return postage

Refunds for returns to our site

Refunds for returns to Hindbag shops

💳 Refunds

💸 Returns & refunds

How do I clean my product?

🫧 Maintaining your product

I bought my product on hindbag.fr/en or in a Hindbag shop less than a year ago.

I bought my product from a Hindbag dealer less than a year ago.

I bought my product on hindbag.fr/en, in a Hindbag shop or from a retailer more than a year ago

How do I collect points?Updated a month ago