💌 Follow our steps to use your gift card.

&#x1F48C; You can purchase a &#x20AC;25, &#x20AC;50, &#x20AC;75 or &#x20AC;100 gift card on our <a href="https://hindbag.fr/en-ww" id="isPasted">Hindbag website</a> or in a <a href="https://hindbag.fr/pages/nos-points-de-vente" id="isPasted">Hindbag shops.</a>You will then receive confirmation of your purchase and your gift card code by email.&#x23F1;&#xFE0F; This is valid for 1 year.&#x1F4AB; It&apos;s easy to use the gift card:&#xA0;<ul><li style="font-size: 16px;">Add items to the basket: once you&apos;ve selected the items of your choice, click on the &#x2018;order&#x2019; button to proceed to checkout.</li><li style="font-size: 16px;">Go to checkout: you will be redirected to the payment page, with a summary of your order at the bottom of the page and a dedicated field for entering your gift card.</li><li style="font-size: 16px;">Enter the code of your gift card and click on &quot;validate&quot; so that it is taken into account when calculating the amount of your order. &#xA0;</li></ul>The gift card can also be used in all <a href="https://hindbag.fr/pages/nos-points-de-vente" id="isPasted">Hindbag shops</a>, simply give the code received by email at the checkout. &#x1F48C; When you make a return by choosing gift card reimbursement, you will receive an email with your gift card code as well as the amount that has been credited.&#x23F1;&#xFE0F; Your gift card is valid for 6 months. You can use the amount on your gift card in one go or several times.&#xA0;

How to use your gift card

Follow our steps to use your Glady gift card.

&#x1F48C; Your Glady gift card is valid on all our collections.It has no expiry date.However, it cannot be used on postage.

Glady gift card

Hindbag

🎁 Gift cards

🎫 Promo codes & gift cards

Dates 📆

On-site withdrawals 🛍

Exchange and refund 🔁

Parisian shop closed for renovation 🚧

How to modify or cancel your order

🚨 Modify or cancel my order

🚚 Home and relay point delivery

🛒 Pick up in shop

⌛️ Longer delivery times

🚚 Delivery and pick-up in shop

How can I track my order ?

My order has still not been dispatched

My parcel is blocked, tracking is no longer available

My parcel says delivered but I haven't received anything

🚚 My order has not yet been delivered

My order arrived incomplete

I received an incorrect article

I have received a faulty product

Where can I find the invoice for my order?

📬 My order has been delivered

📦 My order

Online payments

💳 Accepted payment methods

I've changed my mind and would like to return my product

I would like to exchange my product

🔙 Return my order

Return costs in France

Costs of returning abroad

Cost of return of a defective or wrong product

€ Return postage

Refunds for returns to our site

Refunds for returns to Hindbag shops

💳 Refunds

💸 Returns & refunds

How do I clean my product?

🫧 Maintaining your product

I bought my product on hindbag.fr/en or in a Hindbag shop less than a year ago.

I bought my product from a Hindbag dealer less than a year ago.

I bought my product on hindbag.fr/en, in a Hindbag shop or from a retailer more than a year ago