I bought my product on hindbag.fr/en or in a Hindbag shop less than a year ago.Updated a month ago

🛍️ All our bags and accessories purchased on hindbag.fr or in Hindbag shops are guaranteed for 1 year. 

For 1 year, Hindbag will send you a brand new product if it has a quality defect.

What defects are covered for 1 year ?

• Loose stitching
  
• Broken zip
• Abnormal discolouration of the fabric
• Broken handle
• Loose label

How do I make a warranty claim ?

To make a guarantee claim, please send an email to [email protected] :

• Photos of the fault AND your bag/accessory in its entirety
• Order number or proof of purchase

For purchases made from one of our reseller partners, please contact the point of sale directly.