I received an incorrect articleUpdated a month ago

😔 We are sorry that you have received an incorrect item. 

Unfortunately, an error must have occurred during the preparation of your order. 

Naturally, we will take care of exchanging the product. 

To do this, please contact our customer service department and include the following information in the e-mail: 

• Your order number
• The reference number of the product you received
• The reference of the product you should have received

Our customer service will provide you with a return label to send us back the incorrect product, and will proceed with the return of the correct product.