My order arrived incompleteUpdated a month ago

😞 We're sorry to hear that your order is missing an item.

Unfortunately, an error may have occurred during the preparation of your order.

Before contacting us, please check the list of items purchased with the order confirmation email to make sure that the missing item is actually part of your order. 

If, after checking, you are missing an item, please contact 👉 our customer service department specifying your order number, the condition of the parcel on receipt (damaged, open, closed) and the missing item.