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My parcel is blocked, tracking is no longer availableUpdated a month ago

😧 You clicked on the tracking link sent to you by email after your order was dispatched, and the parcel has been blocked for more than 48H at the same stage?

We invite you to wait 5 working days, it sometimes happens that there is a slight delay in updating the tracking link. 

😔 If after this time the status of your parcel remains unchanged, please contact our customer service department at [email protected] specifying :

  • Your order number
  • Your tracking number
  • The problem encountered
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